Privacy Policy

Scope

This policy covers cloudcodepng.com and other Cloudcode web properties that reference it (“Sites”), as well as email and phone interactions initiated via the Sites. Product-specific platforms (e.g., client portals, mobile apps) may have their own privacy notices; where applicable, those notices take precedence for that product.

Information we collect

Information you provide

• Contact & enquiry data: name, email, phone, organisation, message content.
• Careers data: CVs, cover letters, portfolio links, work eligibility, and interview notes.
• Project intake: requirements, technical details, timelines, or reference documents you choose to share.
• Marketing preferences: your choices about receiving updates from us.

Information collected automatically

• Usage & device data: IP address, browser type, device identifiers, pages viewed, time on page, referring/exit pages.
• Cookies & similar technologies: to enable core functionality, remember preferences, and measure site performance. See “Cookies” below.

Information from third parties

• Partners & vendors: analytics providers, recruitment platforms, security tools.
• Public sources: business registries, professional profiles, or public websites where lawful.

How we use information

• To operate, secure, and improve our Sites and services.
• To respond to enquiries, provide proposals, and deliver customer support.
• To recruit and evaluate candidates for roles at Cloudcode.
• To send updates or marketing communications when you opt in (you can opt out anytime).
• To comply with legal obligations and enforce our terms.

Legal bases (where applicable)

Depending on your location, we may rely on one or more of these legal bases: consent; performance of a contract or steps at your request; legitimate interests (e.g., site security, service improvement); legal obligations; or protection of vital interests.

Sharing & disclosure

We do not sell personal data. We may share personal information with (i) trusted service providers who process data on our behalf under confidentiality and data-protection obligations (e.g., hosting, analytics, security, recruitment tools); (ii) professional advisers (legal, accounting) under duty of confidentiality; (iii) authorities where required by law or to protect rights, safety, or security; and (iv) a successor entity in connection with a merger, acquisition, or reorganisation, subject to continued protections consistent with this policy.

International transfers

We are based in Papua New Guinea and may process data in other countries where our service providers operate. When we transfer personal information internationally, we use appropriate safeguards permitted by applicable law (for example, contractual protections).

Retention

We keep personal information only as long as necessary to fulfill the purposes described in this policy (e.g., responding to enquiries, evaluating candidates), to comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and context.

Security

We employ administrative, technical, and organisational safeguards designed to protect personal information against unauthorised access, loss, misuse, or alteration. No method of transmission or storage is fully secure; if you believe your data has been compromised, please contact us immediately.

Your choices & rights

You may request access to, correction of, or deletion of your personal information, and you may object to or restrict certain processing, or request a copy of your data in a portable format (where applicable by law). To exercise these rights or to opt out of marketing, contact us at privacy@cloudcode.com.pg. We will respond within a reasonable timeframe and in accordance with applicable law.

Cookies & similar technologies

Cookies are small files stored on your device that help our Sites function and measure performance. You can control cookies via your browser settings (e.g., block or delete). Some features may not function properly without certain cookies. If we use third-party analytics (e.g., to understand site usage), those providers may set their own cookies in accordance with their policies.

Analytics, embeds & third-party links

Our Sites may contain links to third-party websites or embed third-party content (e.g., videos, maps). Those third parties may collect data subject to their own privacy policies. We are not responsible for third-party practices; we recommend reviewing their policies when you visit or interact with them.

Children’s privacy

Our Sites are not directed to children and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

Job applicants

If you apply for a role at Cloudcode, we process the information you provide (e.g., CV, contact details, experience) to assess your application, communicate with you, and manage the recruitment process. We may retain application data for a reasonable period to consider you for future opportunities, unless you ask us to delete it sooner where permitted by law.

Product-specific notices

Certain Cloudcode products, portals, or apps may include additional privacy disclosures specific to those services. If a product-specific notice conflicts with this policy, the product notice will govern for that service.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised version and update the “Effective date” above. Your continued use of the Sites after changes become effective signifies your acceptance of the updated policy.

How to contact us

For questions, requests, or complaints about this Privacy Policy or our handling of personal information, please contact:

Cloudcode PNG Limited
Port Moresby, NCD, Papua New Guinea
Email: privacy@cloudcode.com.pg
General enquiries: support@cloudcodepng.com